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The challenges of the banking sector

Technological developments, new customer expectations, rising interest rates, inflation, the global economic slowdown, an unstable geopolitical environment, the rise of fintechs: French banks are now operating in a more complex context that requires them to transform their model. Whether you are a retail bank, a private bank, an asset manager or an investment bank... the challenges vary but some major themes emerge.


Supporting responsible transformation

The responsible transition of banks is growing every year and requires the implementation of a dual strategy. It is a matter of supporting their clients' environmental and social transitions by offering responsible and auditable financing and savings products and by positioning themselves as a trusted third party on CSR issues (regulations, government financing plan, certifications, etc.); but also of becoming exemplary themselves on all issues of responsible transformation: policy of excluding certain sectors from financing, lowering the carbon footprint, taking into account the quality of life at work of their employees. To support this movement, banks face a huge challenge in terms of acculturation, awareness and understanding of their networks. 


Gaining in commercial efficiency


Today, French banks must revitalize their commercial development, find new sources of revenue, and adapt their commercial systems to the realities of the market... objectives that must be combined with the necessary transformation of their networks. Expectations have indeed evolved: the retail sector and fintechs have changed market standards. To achieve this, banks are working on customer and employee journeys to provide a better and richer experience. By also allowing the opening of data systems and data sharing (open-banking), banks can integrate new offers and thus fight against the risk of disintermediation.


Preventing risks


Banks can no longer limit themselves to following regulations to protect themselves from possible crises. Indeed, we notice that the different crises of the banking system gave birth to regulations that did not prevent the following crises. Banks must now anticipate the risks of the global system by putting in place efficient monitoring systems to detect and anticipate possible flaws.

Adapting the cost and revenue structure of banks to the evolution of rates and pressure on margins


In a pressurized environment, performance necessarily requires special attention to cost control. The efforts already made must be continued, and frugality will not be enough. We must continue to reinvent ourselves, to process at lower costs, while controlling quality. An excellent knowledge of the value chain of activities, coupled with a mastery of technologies is essential.


Adapting to technological challenges


Digitalization of the banking system, artificial intelligence, big data, blockchain, cybersecurity, savings and financing tracking, customers and regulators are demanding faster, more convenient and more personalized banking services to ensure the fluidity, security and reliability of financial transactions.


Faced with these challenges, the performance criteria have changed


A company's ability to build a model that respects the planet, but also its customers (satisfaction, transparency, responsible pricing, etc.) while encouraging the commitment of its employees (giving meaning, developing the quality of life at work, etc.) now goes hand in hand with financial performance. 

The aim is to reconcile sustainability and performance in a virtuous circle. The insurers who know how to concern themselves with this sustainable performance will emerge as market leaders


Our consultants work at the heart of these transformations and are there to help you face these challenges. Bredhill Consulting is able to intervene on 3 main dimensions: 



Faced with a given transformation problem, quickly document scenarios, pragmatic and anchored in reality, while aligning the various stakeholders.



Based on an expressed need, carry out a transforming project, while being attentive to the strategic stakes of the mission, as well as to the other dimensions that will determine its success. 



To provide you with a one-time reinforcement, because you are faced with a request that your internal teams do not have the capacity to handle.


Our expertise is built through 8 main skills detailed here.

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